Girls Wrestle 2 offers a 3-month (90 day) product warranty on all of our products from manufacturing defects. If a product is determined to be defective by GW2 we will offer a replacement product of equal value at no cost to the customer. If a product is determined to be misused, mistreated or used for its unintended purpose warranty will become null and void. Please note that some products may vary in color or logo slightly due to manufacturing variations.
Girls Wrestle 2 offers a 30-day return policy for items that haven’t been used. All returns require an RMA before they can be returned. Any item returned without authorization will not qualify for a refund and items forfeit unless other arrangements are made. Buyer is responsible for return shipping and payment thereof. Returned item(s) must not be stained/worn out/torn or mistreated in any form. We will refund the full purchase amount (minus shipping) to the original purchaser and form of payment used. If you used a Visa/Mastercard/AMEX gift card, PayPal will not be able to refund the money back to the card under certain circumstances (i.e., card is no longer active, card has been overspent or reported stolen). In this event only a store credit will be given. If the product is damaged in any way GW2 has a legal right to deny any return request.
Coupons and Gift Cards:
Coupons can be voided/granted ineligible at any time without notice by GW2. E-letter and special event coupons have a 5-day expiration. Gift Cards have a 5-year expiration starting the day of purchase. There are no monthly service fees on gift cards.
Order Turn Around Time:
Please note- if you need your order by a certain date, please place the order a minimum of a week ahead of time for in stock items to make sure you get your item by that date. Our store hours are Monday – Friday 9am – 6pm. EST. Any order that is marked “Back Order” should be in stock 2-3 weeks after the order has been placed. Due to the recent Covid-19 pandemic, some orders have been taking longer to be delivered. This is beyond our control and a shipping refund will not be given at this time. If you have any questions about where your delivery is, please contact the delivery service directly with your tracking # as they are the best ones to tell you where your package currently is.
USPS 1 (800) 275-8777 or UPS 1 (800) 742-5877
Personal Responsibility Waiver:
Girls Wrestle 2 cannot be held responsible for any personal or property damage caused by the misuse of our products.
If you have any further questions about GW2 or policies, please contact us!